How can we help?

Email support@goodformlife.com from the address used for your Good Form Life account.

Include a brief description of what happened, what you expected to happen and the device or browser you were using if that seems relevant.

Support is handled manually during the founding cohort. We will respond as soon as reasonably practicable, but the mailbox is not continuously monitored.

Contact support for sign-in problems, account questions, access status, refund requests, saved-data concerns, bugs and questions about using the programme.

Do not send passwords, full payment-card details, security codes, access tokens or urgent medical information.

Good Form Life support is not emergency care or clinical care. It cannot assess symptoms, diagnose pain or tell whether exercise is medically suitable for you.

Stop exercising if something feels painful, unsafe or worrying. Seek medical or qualified professional advice for worrying symptoms. For a medical emergency, seek emergency care now.

You can also use support@goodformlife.com for privacy questions, a privacy complaint, requests to access or correct personal information, and manual export or deletion help.

Please explain the concern and the outcome you are seeking. Good Form Life may ask for information needed to verify the account.